Terms of Service
Last updated: September 7, 2025
1. Acceptance of Terms
By accessing and using the Ayooh Naturals website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Products and Services
Ayooh Naturals provides premium essential oils, natural fragrances, and wellness products. We strive to ensure:
- All products are authentic and of the highest quality
- Accurate product descriptions and pricing
- Safe and secure packaging for delivery
- Customer satisfaction through excellent service
3. User Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for maintaining the confidentiality of your account.
4. Orders and Payment
Order Acceptance: All orders are subject to availability and confirmation of the order price. We reserve the right to refuse any order at our discretion.
Payment: Payment must be made in full before dispatch of products. We accept various payment methods including credit cards, debit cards, and digital wallets.
Pricing: All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise specified.
5. Shipping and Delivery
We ship to addresses within India. Delivery times may vary based on location and product availability. Please refer to our Shipping Policy for detailed information.
Risk of loss and title for products purchased from us pass to you upon delivery of the products to the carrier.
6. Returns and Refunds
Due to the nature of our products (essential oils and natural products), we have specific return and refund policies. Please review our Return Policy for complete details on returns, exchanges, and refunds.
7. Product Usage and Safety
Essential Oil Safety: Essential oils are highly concentrated and should be used with care. Always dilute before topical application and perform a patch test.
Consultation: Consult with a healthcare professional before using essential oils if you are pregnant, nursing, or have medical conditions.
Storage: Store products in a cool, dry place away from direct sunlight and out of reach of children and pets.
8. Intellectual Property
The service and its original content, features, and functionality are and will remain the exclusive property of Ayooh Naturals and its licensors. The service is protected by copyright, trademark, and other laws.
9. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.
10. Limitation of Liability
In no event shall Ayooh Naturals, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.
11. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
12. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: ask@ayooohnaturals.com
Phone: +91 90683 44488
Address: Plot No. 14, Madhav Enclave, Industrial Park 2, Village Salempur, Haridwar - 249402 (Uttarakhand)